The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Too easy!
It is so rare to receive exceptional service that I had to email and let you know. I recently purchased a new washer and a dryer from appliances online after trying to find a bargain on ebay and missing out every time. Not only was I able to buy a new Bosch from you, but the helpful customer service rep gave me a good deal on my dryer also. My old washer and dryer were picked up, and my new washer was installed by two very polite and helpful delivery men. Too easy! Will definitely recommend your company. Maidee, Croydon, VIC
Right through the ordering and payment process, it just couldn't be easier
Hi - We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Fast service, free delivery and excellent price
Fast service, free delivery and excellent price.
I ordered a new Bosch dishwasher last Thursday and it was delivered on Monday. This was great because we are outside the Sydney area and delivery was included. The price was lower than the local
appliance shops which didn't include delivery.
The delivery guys rang early (7:30am) and arrived 10 minutes later. Its a good thing they rang, other wise we would still have been in bed.
I was happy to see they didn't drive the truck up the 80m driveway, so no damage there. They wheeled the dishwasher into the kitchen and unpacked it and took the packing away. The paperwork was no problem and the guys were quick friendly and efficient. Great service. Highly recommended.
Alan, Thirlmere, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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