The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Many thanks for the professional manner
Many thanks for the professional manner in which this transaction was processed. From the ease of purchase, to the delivery. Please convey my thanks to the delivery team made it very easy to use your company again and recommend. John, Spring Hill, QLD
Courteous and friendly
Thanks Sam- great phone manner, courteous and friendly. Much appreciated. Thank you Alison, Melbourne, VIC
Great customer service!
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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