The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed we were with your customer service, product quality and price
Just letting you know how impressed we were with your customer service, product quality and price! We will certainly be purchasing future products through you -and so will our friends. Margarent,
I will not hesitate to try Appliances Online again.
Always VERY competitive pricing that works out to be FAR cheaper than all the rest when you factor in the FREE delivery and installation, plus FREE removal of old appliances. I've had other companies try to not only charge more for the product itself but then charge as much as $75 for delivery and charge me for the removal of old products! Not with Appliances Online. I have already recommended them to my friends and family and when it comes time to buy another appliance, I will not hesitate to try Appliances Online again. Jiangyue, Carramar, NSW
I would highly recommend your service
I would like to thank your staff for their wonderful service. I rang your office on Friday and spoke to a very helpful man then today the delivery drivers were also wonderful. It is with staff like yours that makes my experience so fantastic. I would highly recommend your service to anyone needing a product. Lyndall, Woy Woy, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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