The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for the terrific service
Thanks for the terrific service! It is so rare to get good service that I almost resign myself to disappointment when making any significant purchase, but you guys have been great! I was simply amazed at how quickly and efficiently you supplied our new fridge. The guys who delivered it were great too! Scott, I was simply amazed at how quickly and efficiently
10 out of 10 for efficiency
Just received my new fridge from your company. I am giving your company 10 out of 10 for efficiency, prompt delivery, excellent delivery people who also installed my fridge for me. I am loving it. Susan, Beerwah, QLD
We loved the fact that we could pay COD
A big thank you to Appliances Online, especially Colin, who was more than helpful and professional on the phone. We purchased a washing machine on Thursday 10th Feb at about 2.30pm and it was
delivered the next day at 11am. We loved the fact that we could pay COD and really put my mind at ease, not having to worry if my credit card details would be taken and risk having no washing machine
turn up! The delivery man was very polite and even took away my old crummy machine for us. Thanks Guys for fast, friendly service and we will most definitely recommend you to all our family and
friends. Sandra, Millpark, Vic
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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