The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great prices and fantastic service
I made a purchase from your company for the first time last week and I just wanted to say keep up the good work everything was as promised what an easy way of shopping great prices and fantastic service topped off by a free delivery service that actually comes when they say.Thanks to all concerned. Tracey, Point Clare, NSW
Could not be more impressed
Could not be more impressed, wonderful service. I brought the 10KG Whirlpool front loader & Fisher & Paykel Dishwasher. What a wonderful service from Steve & Mark. They where very friendly, helpful, way beyond expectations of service. Love Love my new washing Machine I can now finaly wash all my Queen size mattress protector & Doona. Wonderful company will use you again. Gayle, Ebenezer, NSW
This experience was, "Wow!"
From start to finish this experience was, "Wow!". My washing machine died and I thought, "Oh NOOOO! This is going to be a nightmare!" Earlier in the year I bought a fridge from 2nds World online and it was absolutely painful. I live on the 3rd floor and delivery in Woonona is always "Out of Region", I don't have a trailer to remove the old machine,I am a woman on my own - so no men to help carry it up the stairs....I thought this is going to be another bad experience. With Appliances Online nothing was a drama...delivered the day after I ordered it and up my stairs, connected it up, took the old away, came on time, delivery guys were kind and accomodating...the ordering was simple - found product and service reviews very helpful. Price seems fair and reasonable and I didn't have to leave home to find a machine. I am absolutely WOW'ed by this company and will CERTAINLY order from them again and HIGHLY recommend them to anyone. Have already done so!! And the machine....so far....is doing Pam, Woonona, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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