The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
Best price by a good $200
Hello, I just wanted to say *thank you* for a great service. The person who took my order was great, and the two men who delivered our fridge were fantastic. They called regularly to let me know when they were coming. When they arrived they were so polite and careful as they put our fridge into our kitchen. The fridge is great, exactly as described and you were best price by a good $200. I will be telling everyone that Appliances Online is fantastic. Thanks so much, Sara. Sara, Samford Valley, QLD
Great price
Excellent service, great price and very quick. Many thanks for taking the stress out of buying a fridge. Bronwyn, Valley View, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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