The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will be dealing with you again, no worries
I dont often have any praise for companies in QLD but after buying a small freezer a month ago from a large retail outlet, I had to wait 4 days to pick it up at the shop. With my purchase yesterday from you I not only received it cheaper but the next day, the two people doing the delivering were efficiant, courtious and set up the washer and took the old washer away and no delivery charge, where were you when I needed a freezer and I will be dealing with you again, no worries.
Gary, Redbank Plains
Thank you for the best service and experience
HI, I just wanted to thank you for the best service and experience I have ever had purchasing an appliance. I bought an LG Fridge on Friday Morning and it was delivered and installed to my new home at 8am the following Monday. The delivery men were very courteous and happy and did quite a difficult install with a smile. I am very impressed with the whole transaction etc and have already recommended appliances online to all of my family and will be extending that to everyone I associate with. Thanks for a fantastic service. Julie,
The order was delivery exactly in date and time
Appliances Online - Receipt Hello,
The order was delivery exactly in date and time and was exactly the kind of gift my daughter would have expected.
I wanted to thank you so much for having delivered in date and time. It's the first time where a site is asking me to choose a date within a couple of available delivery dates. And the first time the date is respected so exactly.
The 22th at ten o'clock I got a mail from my daughter telling me that the gift where received and received in super good condition !
Here in France I have to order two weeks before just to expect me to get it for Christmas and then to pray every day not to get it in January !!! And no one will ask me on which date I would prefer to be delivered.
Helas you know France is within the so called old continent !!!!!
So thank you so much again and Merry Christmas to all of you. Daniel,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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