The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Free delivery
Thank you for making the purchase of my fridge so easy. Ordered it at 3pm and it arrived at 8.30 am the next day. I'm telling everyone what a great and easy service you provided including free delivery. Once again thank you and I will be buying my next electrical product from you. Terry, Umina Beach, NSW
Thank you for the best service and experience
HI, I just wanted to thank you for the best service and experience I have ever had purchasing an appliance. I bought an LG Fridge on Friday Morning and it was delivered and installed to my new home at 8am the following Monday. The delivery men were very courteous and happy and did quite a difficult install with a smile. I am very impressed with the whole transaction etc and have already recommended appliances online to all of my family and will be extending that to everyone I associate with. Thanks for a fantastic service. Julie,
All done within 15 minutes
I just wanted to let you know what a pleasure it has been dealing with your company. I knew the product I wanted, placed the order late on a Sunday night, and received confirmation of the order on Monday morning, confirming delivery date of Tuesday. At 8.25am on Tuesday morning I received a phone call advising delivery of machine between 10am and 12 Noon. At 10.10am truck arrivd, with two young men who quietly and very eficently, delivered and installed my new washing machine. They took the time and trouble to explain about what to do if I had any problems, refused our offer of a cold or hot drink, took out our old machine and left as quickly and as efficiently as they arrived, all done within 15 minutes. What a pleasure it has been dealing with your company. I hope the machine is as good to us as your company has been. Thank you so much. Lesley, Caboolture, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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