The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
When Zac arrived he was very friendly and helpful
Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices. Michael,
The machine was delivered, installed, and the old taken away
We would like to extend our thanks to the sales and delivery teams for outstanding service. Our pre-purchase questions were answered promptly and the delivery was on time and efficient, and exactly as we were informed it would be. The machine was delivered, installed, and the old taken away. No mess no fuss. Thanks for a good experience. Alan and Heather ,
Excellent service and speedy delivery
Hi Guys thanks very much for the excellent service and speedy delivery. Who would have thought I could order a new washing machine online and have it installed and the old one removed by 9.15am the next day ...Well done to all. Russell, Gillieston Heights, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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