The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called me to arrange a time, arrived on time and was extremely careful
Hi,
just wanted to say that I was very happy with your service today. I
had a fridge delivered and was worried that the delivery man would
damage my newly painted walls. He was excellent. Called me to arrange a
time, arrived on time and was extremely careful when carrying in the
fridge. Nice work! Miranda, Ormond, VIC
Collin was great and very helpful
Hey Guys,
I found out about you through my lecturer because I study Marketing and My Partner was looking for appliances and I thought we'd buy appliances from you... Collin was great and very helpful, Service was prompt and fantastic. Thank you much appreciated.
Sonia, Silverwater, NSW
Seriously great work
Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work... Steve, Darlinghurst, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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