The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Gold star products and gold star service
Truly worlds best pricing and service criteria, gold standard technical support on the phone which enabled the buying trigger to press enter. Both the delivery men, Kevin and Layne were of the highest possible calibre, if Toll had these guys on their books, thery wouldn't have competitors. From a retired sales and marketing director, one of the best technically brilliant purchases made to date. Also thank you Fisher & Paykel as the current F&P washing machine purchased replaced our retired model which worked without error for twenty years. Gold star products and gold star service. Thank you. Susan, Fountaindale, NSW
Yet again we have had fantastic service
Yet again we hfantastic service from your delivery guysave had . In fact I spoke to my brother in law who lives in Manly ( the person who recommended your company in the first place) and although he is many kilometers from my location in Auchenflower it was Peter and Ben who did his washing machine delivery and that when offered for them to leave it out side and that my brother in law would take it in, they insisted in taking it in and hooking it up.
We have already taken the opportunity to recommend your company to three other people who are in the process of selecting appliances. Stuart, Auchenflower, QLD
Great price, great fridge, quick delivery
Wow...great price, great fridge, quick delivery, all in all 10 out of 10, will certainly be recommending to all my friends.....Keep up the great customer service. Tina, Sunshine, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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