The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely blown away by your service
I received my order of a new washing machine today. I found appliances online through a google search when our old washing machine blew up. Id never heard of your business before.
I have been absolutely blown away by your service, competitive prices, delivery and installation included, the real seller for me was the no fuss free removal of my old machine.
Next day delivery meant that we werent left without a machine for too long. Communication and professnalism of the drivers was outstanding. On time, super speedy install and removal was fantastic.
I just didnt know affordable old fashioned service like this existed, I will definitely be using you again and have already recommended you to all of my friends and family.
Thank you for making the unexpected purchase of a large household item so much easier than I tout it was going to be.
Regards, Michelle, Clarinda, VIC
Wonderful website and delivery service
I just want to express how wonderful I think your online store is. The fact that you were able to deliver my new fridge within 24hrs and put the old fridge and in our garage for us shows how wonderful you value customer service. I intend on telling everyone I know about your wonderful website and delivery service. Keristi, Collaroy, NSW
Using your online chat facility
My wife and I have just purchased a Bosch induction hob top and oven from your online store and would like to express our thanks for the entire experience.
We have used your store before and you continue to offer an incredible range of products presented on a very user friendly site with highly competitive prices.
Our experienced was further enhanced by using your online chat facility which helped to resolve a couple of minor issues regarding our choice and we were given an additional discount for purchasing two items.
Finally your delivery service by Allied Express is amazing. We placed our order on 02/11 and for a fee only marginally higher than the cost of 15 km delivery from our local town we received our goods on the Atherton Tablelands
on Tuesday 08/11. The hob and oven were installed this morning.
A big thank you to all involved. We will be certainly be recommending you to friends and colleagues and will return in the future.
Ian, Yungaburra, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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