The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional manner in which you handled my order
To Appliances Online
Just writing to thank you for the professional manner in which you handled my order for my new washing machine.
From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you.
It was a pleasure dealing with friendly and competent people.
If I need any new appliance I will definitely purchase it from your company.
Thank you. Lynette,
Very helpful delivery men
Thank you - great service, very helpful
delivery men - would definitely use the service again and
refer my friends!!
cheers Julia, Corlette, NSW
My appreciation to management for the professionalism and care
Thank you, washer arrived as promised this morning. Please pass on my appreciation to management for the professionalism and care that your delivery drivers took today. In the impersonal world of online, your drivers showed that you don't need a shop front to have good customer service! Thank you and well done. Geordie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .