The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The experience with Online Appliances has been great
Hi,
I am writing to say that the experience with Online Appliances has been great.
I ordered on Tuesday, got the delivery on Wednesday being fully informed of when the delivery would occur. The delivery guys were fabulous.
I will use Online Appliances again and recommend to our friends. A pleasure to business with you. Jo,
Unbeatable prices
Very impressive company, from unbeatable prices to free delivery and great service - I will never buy another appliance from anywhere else again. Appliances Online were totally hassle free to deal with, quick, delivered on their promise and best of all I did not have to spend valuable spare time visiting different stores around the city - big thank you :) Judy, Ferny Hill, QLD
Very happy with the customer service
I just want to let you know that I am very happy with the customer service I received while purchasing my washing machine. The phone call last night from a lovely lady, set my mind at rest about delivery of my washing machine, and I had a good nights sleep. I would also like to thank the two delivery men who were very kind and nothing was too much for them. So thank you again for your service and I will not hesitate to purchase further products from you. Sonja, Tewantin, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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