Bought it 4 yrs ago. still using it. great price and great quality.

It’s a good vacuum I've had it just on 12 months. Now I need to find a replacement filter. Problem is no one stocks them. I've been to 4 stores today and I cannot locate the replacement filters. The customer service staff all say they cannot be sourced. Don't by this machine. I’ll never by another from Phillips because I can't get replacement filters.

I loved our last Philips vacuum cleaner -- it had great suction until the dust canister was full, the cord reached right round the house, and I could vacuum in the same room as my young children with no issues. This one also has great suction -- until you suck up a bit of paper or a tissue, which blocks the orange grate and severely compromises suction. The inside filters also must be cleaned *at least* every other time I empty the dust canister or the suction goes very low. Of even greater inconvenience is the fact that the noise it emits is upsetting to my youngest children. My toddler and 7-month-old both wake up and/or cry when I turn the vacuum on, even a room or two away. This has happened every single time in the month or two we've owned it so it's no coincidence. This vacuum cleaner would have met our needs perfectly before we had kids but isn't proving to be at all suitable now.