The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free installation and removal of our old washer
Hi, Id just like to say thank you very much for your great prices and professional service. We ordered an LG Fuzzy Logic 5.5kg washing machine and it was delivered the next day. We also opted for free installation and removal of our old washer. The delivery guys were in and out in under 10 minutes and did a fantastic job. I couldnt be happier, next day delivery and a our first load of washing was already on 15 mins after the delivery truck arrived. We shall be purchasing from you again. Thanks again. Matthew,
Wanted to comment on the service from phone call to delivery
Hi David, This is the first product I have bought online, just wanted to comment on the service from phone call to delivery was excellent, Thank you. Lynn,
All done within 15 minutes
I just wanted to let you know what a pleasure it has been dealing with your company. I knew the product I wanted, placed the order late on a Sunday night, and received confirmation of the order on Monday morning, confirming delivery date of Tuesday. At 8.25am on Tuesday morning I received a phone call advising delivery of machine between 10am and 12 Noon. At 10.10am truck arrivd, with two young men who quietly and very eficently, delivered and installed my new washing machine. They took the time and trouble to explain about what to do if I had any problems, refused our offer of a cold or hot drink, took out our old machine and left as quickly and as efficiently as they arrived, all done within 15 minutes. What a pleasure it has been dealing with your company. I hope the machine is as good to us as your company has been. Thank you so much. Lesley, Caboolture, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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