The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
In both its performance and the great savings
Just a quick note to say thanks for the great service - the machine was delivered installed and old machine plus packaging taken away by delivery guys with no trouble whatsoever. I am most happy with the machine in both its performance and the great savings I made dealing with you. I will be recommending your company to all my friends.
Thanks again
Katerina,
Customer service is outstanding
Many thanks. I have to say your customer service is outstanding. I do feel a little bad about those guys loading trucks at 4.30! Caroline, Mosman
Such an easy way to purchase a fridge
Thank you for such an easy way to purchase a fridge - excellent website and excellent service. Having to cancel an order from cardboard box co meant finding you - my lucky day Eliz,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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