The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Problem free easy to recommend.
Had my washing machine delivered today, drivers were fantastic and on time. Was a little nervous placing an internet order and phoned yesterday to check on delivery - very helpful and reassuring assistant on the phone ! Love my new machine !! Problem free easy to recommend. Appliances Online Customer, Australia
They said they would and put my fridge where I wanted
Just wanted to say thanks for the fast and easy way to shop for my fridge. The guys came when they said they would and put my fridge where I wanted. They were polite and courtious. Keep up the great work as I will be recommending you to all my friends and work mates. Eric ,
The great delivery on a product that no one else could get
Hi, just to say thank you very much for the great delivery on a product that no one else could get for 14 days.You were on time, under the other prices I had quoted and you removed the old fridge. Thank you very much. Virginia,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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