The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will be dealing with you again, no worries
I dont often have any praise for companies in QLD but after buying a small freezer a month ago from a large retail outlet, I had to wait 4 days to pick it up at the shop. With my purchase yesterday from you I not only received it cheaper but the next day, the two people doing the delivering were efficiant, courtious and set up the washer and took the old washer away and no delivery charge, where were you when I needed a freezer and I will be dealing with you again, no worries.
Gary, Redbank Plains
24 hour turn around from order to delivery
I took delivery of the goods yesteday (verty impressed with your company's efficiency - 24 hour turn around from order to delivery) and paid by Visa. Cheers. Priya, Wentworth Falls, NSW
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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