The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just wanted to say how impressed I was
Just wanted to say how impressed I was from start to finish with using
your site, purchasing the item and the delivery process. It was
excellent and I'm sure I will be using your service many times in the
future. Robyn, Dickson, ACT
Excellent service and speedy delivery
Hi Guys thanks very much for the excellent service and speedy delivery. Who would have thought I could order a new washing machine online and have it installed and the old one removed by 9.15am the next day ...Well done to all. Russell, Gillieston Heights, NSW
Seriously great work
Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work... Steve, Darlinghurst, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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