The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I loved the whole appliances online experience
I was extremely impressed, ordered fridge online in comfort of my own home 7.30 at night and delivered 2 days later within time frame promised, with a pleasant phone call at 715am morning of delivery
promising delivery between 9 and 11am. Arrival was 9.20am. how impressive.. I loved the whole appliances online experience. Delivery
guys were friendly and very efficient. answered all my questions and even took the packaging away along with my old appliance. wouldn't shop any other way, as prices are fantastic too. Katrina, Terrigal
We shall purchase from you again.
Good afternoon, Just a quick note to thank you for the exceptional service you provided in the sale and delivery of our Bosch Front Loading washing machine a couple of weeks ago. The purchase online was very simple, negating the need to visit different appliance stores and dealing with horrid sales people. The delivery people were also exceptional; we would like to thank them for being so prompt in delivery, so courteous to our children and so capable in installing our new machine, plus taking away our old machine with care. Thank you, we shall purchase from you again. Natalie,
impressed
I just wanted to write and say how impressed I am with your service. Ordering online was very easy, availability was immediate, I really appreciated the full service of delivery, take away the old machine and plumb in the new one, and the two delivery guys were great- very helpful, just two good guys. The whole experience was easy from start to finish- so good to find a company like yourselves. Dee, Neutral Bay NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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