The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your website is incredibly easy to use
I wanted to provide feedback on my overall experience with your services. Your website is incredibly easy to use, your delivery drivers are friendly, courteous and most importantly on time. This is the second time we have used appliances online and we are so happy with the service. We will definitely be back. Thank-you. Sarah, Vermont South, VIC
I am really impressed that the service is as faultless
Hi there, just wanted to send a quick note to say I am very impressed with Appliances Online. I first used you to buy a fridge/freezer 3yrs ago (delivered to address **********) and today got a dryer delivered to Dulwich Hill. Great prices, no rip off delivery charges and truly exceptional service. I will be using you again in the near future to buy a chest freezer, and have recommended you many many times. I am really impressed that the service is as faultless as it is, seeing that you have obviously grown considerably in the past three years. Rhys,
Our online shopping experience was great
Just wanted to say thankyou for your wonderful service. We received our clothes dryer today as promised after ordering it yesterday. Everything went as promised. We received a phone call from the delivery team giving us a time of delivery. Our online shopping experience was great! Best wishes until next time. Les, Camberwell, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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