The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything was perfect
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :) Maria & Patrick, Attwood, VIC
The service is excellent. The price is so good as well
Hello, This is such a fantastic experience I had to buy the washing machine from you. From ordering, delivery to installation. The service is excellent. The price is so good as well. I will recommend your site to all of my friends. Well done! Lisa,
Its a feather in your cap
We have just brought a front load washing machine.....Colin was the Sales guy that we spoke to. He was extremely helpful and totally friendly looked after us well and as a result the machine was delivered early and its now in operation. We were advised that the machine was picked up on Thursday and to be delivered on Monday, BUT it arrived Friday lunch time. Thanks to Colin and the FRIENDLY staff at Appliances on line.
Its a pity that many other companies dont take a leaf out of your book. Well done and thanks heaps.
Its a feather in your cap.
Peter and Sandra, Peak Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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