The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very helpful and courteous
I would like to thank you guys for the prompt service, I am impressed. Thanks to the delivery and installation guy - very helpful and courteous Keat,
Easiness of purchase and saving
I just wanted to thank you for the fast delivery, easiness of purchase and saving I made on purchase of new washing machine. Having ordered on Friday afternoon to delivery and installation by 9am Monday morning was superb. Staff members who delivered and installed were both polite, friendly and helpful and very efficient. The follow up phone call advising of arrival time was great and I didnt have to waste my day sitting around the house waiting for an all day delivery window. Most appreciated. We will be ordering any of our future items from you and will not hesitate to recommend to our friends. Chrissy, Centennial Park, NSW
I appreciate your attention to fixing the last bit of this transaction
This has been my first experience doing business with Appliances online and it has been very good, especially the delivery guys.
I appreciate your attention to fixing the last bit of this transaction. Dennis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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