The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
No charge for taking away old appliance
I purchased a 6kg Top Load Haier Twin Tub Washing Machine XPB6CS on 21
May 2011, and it was delivered 23 May 2011 No charge for taking away old
appliance, and I could pay by COD. A man rang at 6.40am delivered to my
door 9.00am sharp. Very impressed with appliances online. will deal
with this firm again in the future. Narelle, Elermore Vale, NSW
Thank you to Kate who choose my washing machine
Hi just a quick note to say a big thank you to Kate who choose my washing machine. Thank you and thanks to the guys who put it together. Ofelia, Bexley, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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