The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Finding your website was an absolute godsend
I just wanted to say a huge thank you! I recently took delivery of a washing machine and a freezer. The initial thought of having to go from store to store to find what I needed was starting to stress me enormously. I was also at a loss about how I was going to get rid of the old machines. Finding your website was an absolute godsend for me. The helpfulness and friendliness of your staff on the phones and during the delivery, coupled with your prompt service made this such a worthwhile experience. No running around and my old machines neatly taken away. There is absolutely no doubt in my mind that I will use you again in the future and I will definitely be recommending you to friends and family! Juliette, Ferntree Gully, VIC
'BEST SERVICE' ever
We have just had our new washing machine delivered and installed. My wife and myself just experience the 'BEST SERVICE' ever. We found your delivery staff so helpful, friendly and courteous that we are just compelled to tell our friends. Yvonne, Mudgeeraba, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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