The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Terrific service
Thank you for the terrific service, never bought anything online before, but will in future if needed. Was delivered on the 11th great stuff. Delivery person was very polite as well. Gerry, Zilzie, QLD
Thank you for an easy, hasssle-free experience
Competitive pricing, prompt delivery and easy to deal with" Thank you for an easy, hasssle-free experience during my recent purchase of a dryer. The whole process of ordering online and delivery took less than 48 hours! The guys turned up when they said they would, installed the dryer into its 'home' in the laundry and took away all the left over boxing material.....too easy! I've already told a few friends about my great experience with Appliances Online - keep up the great work. Angela, Concord West, NSW
My opinion it is one of the best ecommerce operations in Australia
Just wanted to pass on my thanks for your fantastic service, this is the 2nd time I have done business with Appliances Online and in my opinion it is one of the best ecommerce operations in Australia.
Quick to respond, fast delivery (got my washing machine here and installed in less than 2 hours),the prices are good and they take away the box and rubbish afterwards.
Highly recommended, thanks again Mike,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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