The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Terrific service and easy to use website
Thanks again for your terrific service and easy to use website. I have now purchased a dishwasher and washing machine and also a washing machine for my Mum and each transaction has been easy and the best part is all the packaging and old appliances are taken away. Thank you. Robert,
I loved the whole appliances online experience
I was extremely impressed, ordered fridge online in comfort of my own home 7.30 at night and delivered 2 days later within time frame promised, with a pleasant phone call at 715am morning of delivery
promising delivery between 9 and 11am. Arrival was 9.20am. how impressive.. I loved the whole appliances online experience. Delivery
guys were friendly and very efficient. answered all my questions and even took the packaging away along with my old appliance. wouldn't shop any other way, as prices are fantastic too. Katrina, Terrigal
Courier service is also to be commended
This is the first time that I have bought
from your company and I would like to commend you on your service and
delivery. My wall oven and stove top arrived safely and earlier than
expected especially since delivery was to Tasmania. My experience was
hassle free and the courier service is also to be commended. Audrey, Lewisham, TAS
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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