The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery was top notch
Thank you for the excellent service, we are very happy with the machine that was delivered today. The administration side of this order handled excellently plus the delivery was top notch - I mean excellent! Nice guys and very much a credit to your company. Many delivery guys can learn a lot from those two. I will be recommending you to many people.
Thanks & Regards
Paul, Southbank, VIC
Delivery was on-time - the staff were efficient and friendly
Delivery was on-time - the staff were efficient and friendly. They ensured the machine was correctly set-up prior to leaving and took away all the paraphenalia - would happily purchase from AO again. Appliances Online customer ,
Delivery guys who did a wonderful job installing and removing
I wanted to let you know that the end-to-end purchase and delivery/installation customer experience with Appliances Online has been exceptional. I will be recommending your organisation to all of my colleagues and friends. Special thank you to the delivery guys who did a wonderful job installing and removing my old washing machine. They were incredibly professional, timely and assisted me with all my questions. A job well done! Appliances Online Customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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