The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for the great customer service
My mum's new Microwave Oven was delivered on time this morning. She was not only thrilled with the ease of the purchase transaction, but also with promptness, with the attention of Nathan who delivered it, took away her old oven and installed the new one. Thanks for the great customer service!
I will certainly buy from Appliances Online again.
Monica, Macquarie Hills, NSW
Delivery man was a great help
I'd like to say Tony the delivery man was a great help and a very polite person. You have a good employee in him. I will tell all my friends to buy from you Regards Meachel Meachel, Hampton, VIC
Amazing service
Amazing service - ordered 43 bar fridges. Campbell sourced them and called back re delivery etc. within 30 mins. Delivery was as advised. Absolutely no problems whatsoever. Many thanks.
Christine, Preston, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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