The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We were thoroughly impressed
They were really fantastic to deal with. They gave us great telephone service, we didn't feel like we were being a nuisance by not just doing it online but also wanting some assurance from a person. The delivery time was fantastic. Much better overall than any service we'd received at an actual store. We were thoroughly impressed. Have recommended you to friends. Mandy, Carrum Downs, VIC
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Will definitely be buying from you in the future
Hi, Just writing to thank you for delivering our new Microwave exactly when we were advised that it would be and for your excellent communication skills. We received a confirmation of order, a confirmation that the item had been dispatched and a phone call a couple of hours before delivery advising of the time it would be delivered. As well as this you took away the old Microwave. Even though you gave us this excellent service you were still nearly the cheapest quote that we received. What more could we possibly have asked for. We are ever so glad we chose you and will definitely be buying from you in the future. Kindest Regards and keep up the good work Ben,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .