The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price and courteous service
I recently purchased a Fisher Paykel clothes dryer from your company. I am still astounded at the high quality of service from all your staff. From Campell, who gave me a great price and courteous service, the emails from dispatch and to keep me up to date on my products and the customer service reps who were really great in tracking down what was causing the delay with my delivery. Which I must mention was a 3rd party company who could stand to take a few lessons from AO team! Amazing site and an amazing company with fabulous employees. I shan't hesitate to toot your horn and recommend you to all my friends. Teresa, Lavington, NSW
Just wanted to say how impressed I was
Just wanted to say how impressed I was from start to finish with using
your site, purchasing the item and the delivery process. It was
excellent and I'm sure I will be using your service many times in the
future. Robyn, Dickson, ACT
Delivery time was accurate
Great user friendly online service. Delivery men were friendly and very helpful. Delivery time was accurate. I was impressed that they were more than happy to connect washing machine and ensure it was in working order. Thankyou. Natalie, Sandringham, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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