The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We were impressed
I was a little aprehensive about buying a washing machine on line because of reports I had read that Lemair were not noted for after sales service. I was sure I had made a mistake when the machine arrived, missing the adjusting foot. We were due to leave on a caravan holiday in just a few days so I was not optomistic when I rang Appliances on Line to ask for a replacement foot. I was pleasantly surprised by the backup service I received. The replacement part arrived in time for our machine to be installed in our caravan and was backed up with a phone call to confirm receipt. We were impressed and have already recommend Appliances on Line to friends in our caravan club. Darryl, Ferny Grove, QLD
This is excellent service
We would like to say how pleased we are with the ordering and delivery of our new fridge today. The driver phoned yesterday afternoon and confirmed the delivery would be between 8 and 10 am this morning. By 8.15am the old unit had been removed and the new one installed and setup. This is excellent service and the staff were very pleasant. Thank you very much. Peter, Essendon North, VIC
The delivery service is second to none
Thankyou for the professional service given. The delivery service is second to none. I had two separate deliveries and both times I was phoned at 7.30am with the products arriving before 9am. The delivery guys were friendly and helpful. I will be recommending you to my family and friends and Im looking forward to purchasing again from Appliances Online. Ben, St Kilda, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .