The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Price was good, free delivery, simple to buy
Hi there, I just bought a juicer from Appliances Online and I wanted to let you know how impressed I was. The price was good, free delivery, simple to buy, and then it was delivered today only a couple of days later. I was particularly impressed how they called to give me a delivery time this morning and then again just before they turned up - and the delivery driver was very friendly and pleasant. I will definitely be using you again, thank you! Shelley, Woolloongabba, QLD
Hassle-free
I just wanted to applaud Appliances Online for your high standard of customer service! The whole process of ordering my new toaster online and the delivery of same was hassle-free and the delivery boys were excellent in ringing me and letting me know when my goods would arrive.
Unfortunately many companies do not take your approach and leave customers in the dark – they certainly wouldn’t get my business once burnt but I will certainly be recommending your website to friends and family. Thank you again. Lynette, Fortitude Valley, QLD
They said they would and put my fridge where I wanted
Just wanted to say thanks for the fast and easy way to shop for my fridge. The guys came when they said they would and put my fridge where I wanted. They were polite and courtious. Keep up the great work as I will be recommending you to all my friends and work mates. Eric ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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