The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Much cheaper prices, better customer service
Just about to place my 4th order with you guys! I can honestly see why G**** H***** is complaining why they are NOT making sales, it's cos of you guys, You have much cheaper prices, better customer service, deliver for FREE (well to my area) and you call me before you come. plus you install it if I want.... Levi, Koonawarra, NSW
Quick delivery
Great service, quick delivery. Will shop with appliances online again. Amy, Greensborough
AOL price was better and they delivered the very next day as promised
I'm new to Australia and my transaction with Appliances Online is honestly at the very, very top of any company I've dealt with since moving here from the U.S. I had been waiting over a week on my dryer from another supplier with continued empty promises on its arrival before I discovered Application Online. The AO price was better and they delivered the very next day as promised and called when they said they would concerning the delivery. Everything was very professional and efficient and the customer service rep and delivery guys were also very friendly. I don't typically spend the time to do online reviews, but Appliances Online deserves a good one! Chris, Mosman, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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