The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A great way to shop
Thank you and all at Appliances online. Not only did you save me money but the Oven arrived on time.
Communication was excellent and so was the product. I had some reservations at buying this type of item online but I would recommend Appliances online to anyone. A great way to shop. I shopped around before buying from you. All the appliance stores give you there so called discounts and then they charge about $40 to deliver and one person arrives, then there is a charge for taking away the old oven.
Thanks again to all involved. I will definitely do business with you again. David, Greenwith, SA
More than happy with the service
As always this time I am more than happy with the service from your two helpful delivery drivers. In addition the Whirlpool tumble dryer is excellent. Many thanks.I am spreading these sentiments around. Colleen, Charlestown, NSW
Very impressed with the delivery and installation staff
I was very impressed with the service and delivery from appliances on
line when I ordered a small item first. Due to this, I again ordered
from Appliances on-line and bought the washing machine. Unfortunately
the machine was found to be faulty upon installation on the Friday. The
unit was removed and replaced with a good working one on the Monday.
It was disappointing but I must add that the gentleman delivering and
handling the installation on the Friday was superb in his customer
service and arranging a new delivery. The delivery on Monday took place
timeously and the unit was installed successfully. Again another
delivery and installation person and I was again impressed with his
customer service, installation and detailed instruction on the use of
the machine. Very impressed with the delivery and installation staff
employed by Appliances on-line. Thank you for making a challenging
situation less so. Tersia, Burwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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