The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Shopped around everywhere but couldn't find a better service or price
Shopped around everywhere but couldn't find a better service or price anywhere! LOVE appliances online! Service call centre are so helpful and friendly (P.S thank you Colin!)! Delivery was quick and the guys who delivered it were great! Thank you Appliances online!! I am loving my fridge and Washing machine! Ye Sul,
Great service
I recently brought a Fisher and Paykel Washing Machine. Great srevice and machine works well thanks. Appliances Online Customer, Australia
Absolutely fantastic service
I have received absolutely fantastic service from Appliances Online. The fridge that I purchased was faulty, and Carla Horvath went above and beyond to help me out. She was friendly and professional and understanding of my situation. She organised for it to be replaced, for free, very quickly, and at a convenient time. I was rather annoyed about the faulty fridge but Carla's fantastic service turned that around and I will now recommend you to all of my family and friends. Amanda, Bowen Hills, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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