The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Our online shopping experience was great
Just wanted to say thankyou for your wonderful service. We received our clothes dryer today as promised after ordering it yesterday. Everything went as promised. We received a phone call from the delivery team giving us a time of delivery. Our online shopping experience was great! Best wishes until next time. Les, Camberwell, VIC
Cheaper than anywhere else
I just want to say how fantastic the experience with appliances online
was. I now have my new fridge (cheaper than anywhere else) all installed
and the old one taken away. The delivery people were very helpful and
made sure everything was ok before they left. I definately will be back. Gillian, Mooroolbank, VIC
This experience was, "Wow!"
From start to finish this experience was, "Wow!". My washing machine died and I thought, "Oh NOOOO! This is going to be a nightmare!" Earlier in the year I bought a fridge from 2nds World online and it was absolutely painful. I live on the 3rd floor and delivery in Woonona is always "Out of Region", I don't have a trailer to remove the old machine,I am a woman on my own - so no men to help carry it up the stairs....I thought this is going to be another bad experience. With Appliances Online nothing was a drama...delivered the day after I ordered it and up my stairs, connected it up, took the old away, came on time, delivery guys were kind and accomodating...the ordering was simple - found product and service reviews very helpful. Price seems fair and reasonable and I didn't have to leave home to find a machine. I am absolutely WOW'ed by this company and will CERTAINLY order from them again and HIGHLY recommend them to anyone. Have already done so!! And the machine....so far....is doing Pam, Woonona, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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