The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
What a fantastic way to do business
We are amazed how quickly our selected washer was delivered at this busy time of the year. If there is a better system of buying and delivery it would be unbelievable. My wife didn't know she could order a washer and be using it just a couple of days later. What a fantastic way to do business. There should be a rating much higher than excellent. Ronald, McCracken, SA
Extremely pleasant, fast and smart
Hi
Sally, I am
rushing out the door, so don't have time to go on and on, but I want to say that
I appreciate your cancelling the Extended Warranty. I also want to tell you that
the whole buying process from first seeing your website through to drinking ice
cold milk this mooring was a pleasure. Reshma (If that was who I spoke to on the
phone three times) was wonderful. Extremely pleasant, fast and smart. The
delivery fellows up here (Dean and his offsider) were polite, professional and
did such a good job of clearing the packaging away I thought they were going to
pull and a vacuum and give the floor a once over. I have
already recommended you to 2 of my customers, but they are not in the market for
appliances right now. Your
company should have an easy time rising to the top with the service you offer.
It was a treat to be appreciate and treated like a valued
customer.Thank
You Again Lawrence, Victoria Point, QLD
I wish there were more businesses like yours
Just a quick note to thank you for your service.
I ordered an Asko washing machine about a fortnight ago. It was not in the warehouse so I was told it would be Thursday week for delivery to Leura. The professionalism of the fellows I spoke to on the phone and the courteous, prompt and efficient service of the fellows who delivered and installed the machine was exemplary. I wish there were more businesses like yours.
Once again, thank you. Graeme,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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