The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A great price and excellent delivery service
Delivery of both the fridge and washing machine were fabulous! Reliable and outstanding service! I will recommend to anyone who wishes to have a great price and excellent delivery service! Appliances Online Customer, Australia
Driver phoned first as requested
Received delivery this morning and your driver phoned first as requested and removed the old washer. Your service is outstanding and you can be assured I will recommend your company. Many thanks. Diana,
It arrived as promised with no hassles and so easy
Hi there,
I just wanted to say a very big "THANK YOU" for your excellent service and prompt delivery. It is such a nice change to deal with a company who have such brilliant customer service. Had a fridge delivered today to my mums place who lives in Sydney (I am based in Melbourne) and it arrived as promised with no hassles and so easy. I will recommend your service to everyone I know and as soon as i need any appliances you will be the only place i contact. Thank you again for your excellent service and peace of mind getting the job done. Maria,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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