The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You are now are shop of choice
Just a quick note to say thank you for having the best sales and
delivery staff. We have made several purchases and each time we have
never been disappointed.
The sales staff are always friendly and helpful. I have had to wait
many hours to get basic information when dealing with the likes of
******** etc but with your staff it is instant. Never a dumb
question goes unanswered to which I am very grateful. I am amazed at
how easy and quick I can order an item and receive it.
Delivery is always a concern as I have had items from *******
delivered on the back of ute which was driven by one of their sales
staff after they had finished work. I had paid $60.00 for this
disgusting treatment. Your deliver staff are always on time and so
polite and professional. It is a credit to you and them that they can
keep this level of perfection time and time again.
We have spent many thousands at ******* over the years but will
do so no more. You are now are shop of choice. Christian, Greenwith SA
The most professional and prompt service offered
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son, in Brisbane. This week, we bought on his behalf a dishwasher and, today - as a matter of urgency - a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff. Once again, sincere thanks - no wonder you are blitzing the opposition. Denis, Brighton, QLD
Saved me time and money
I purchased a fisher & paykel washing machine and in less than 24 hours it was delivered to my home. Very impressed with this site and the service. Saved me time and money going from store to store
looking at products. Thank you and well done :-) Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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