The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent customer service
I have just bought my first appliance from Appliance Online and I must say how delighted I am with your prices, your excellent customer service and your reliable delivery service. Why can't all companies perform like this? Appliances Online Customer, Australia
Very helpful
What a great site and very helpful. Appliances Online Customer, Australia
The process was quick and easy
I purchased a refrigerator through this site and am very impressed. Not only did I discover competitive pricing, I also rang with an enquiry which was promptly answered and well handled. The process was quick and easy, my fridge delivered 1st thing the next morning. Warren who delivered my fridge went to the trouble to assist by taking away my old fridge, setting up the new one and even putting my groceries back in! I would highly recommend Appliances Online! Carolyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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