The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Helpful, courteous and customer focused
Today I bought a freezer on line from your website but realised that I accidentally clicked on fridge instead of freezer. I phoned your Michael Parry to ask to change fridge for freezer. This gentleman could not have been more helpful, courteous and customer focused. He made the whole exchange experience pleasant and simple. Thank you for having such great staff !! Alda, Manly West, QLD
The price was alot better too
We are very happy with our purchase of our washing machine, delivery was so quick so much better than with our local retailers and the price was a lot better too. Peter, Tallong, NSW
Fantastic service and price
Excellent, could not have asked for more. Ordered on line 6.45pm, phone call the next morning at 6am followed by delivery at 7am. Installed and operating by 7.15am. Thank you, nothing could compare these days with this fantastic service and price
Lindsey Lindsey, Queanbeyan
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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