The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I could not be happier!
Hi, I just wanted to say thankyou so much! I ordered my new washing machine at 4.30pm yesterday and by 8.30am this morning it had been delivered. Not only was it delivered quickly, Ali and Adam were very kind, helpful and happy delivery men. They rang an hour before they arrived, as your website promises, and were very careful in getting the new washing machine into my house. I could not be happier! Thankyou! Martina, Forde, ACT
Provided excellent service above expectations
Hi there, A really, really big thank you to Sally, Peter & Grant
after problems with the washing machine, these guys provided excellent
service above expectations. I will be glad to shop with Appliances
Online again. Thanks lots .P.S. The machine is also fantastic. Darren, Blackheath, NSW
Awesome service
Seriously, what awesome service. The Last order may have been a bit of a cockup but you have more than made up for it. Well done. And Thank you very much. Extra mile …. Extra light year!!! Kent, Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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