The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very painless experience
Just a note to thank you for your company's prompt and efficient service. My order arrived at lunch time today. A very painless experience. That was the first time I've used your site and it will definitely not be the last.
Elizabeth, Newstead, QLD
I am thrilled with your organisation, first time I have bought on line
Hi to all, just want to say thanks for your great service, washing machine arrived yesterday. I am thrilled with your organisation, first time I have bought on line. Delivered to my door and I still saved $80. Have a Merry Christmas and again Thanks. Kay, Middleton, WA
No other company has come close
I would just like to tell you how fantastic my online buying
experience was with you. From ordering right to delivery it
was unbelievable. No other company has come close to the
high level of your customer service. I have highly
recommended your company to many of my friends already
Thanks Kim Kim, St Clair, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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