The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very helpful delivery men
Thank you - great service, very helpful
delivery men - would definitely use the service again and
refer my friends!!
cheers Julia, Corlette, NSW
Amazing customer service experience
I really wanted to thank Appliances Online for an amazing customer service experience. I purchased a fridge recently to replace our current one that ceased working. On the day of delivery I woke to find the old fridge working again. Upon calling Appliances Online to advise that I did not require the old fridge to be taken away when the new fridge was being delivered (assuming it was too late to cancel) I was pleasantly surprised to receive the option to cancel the order and get a full refund. Incredible service, pleasant staff and never left waiting on the phone. I will DEFINITELY use appliances online moving forward based on top customer service and low prices. I will also recommend to anyone purchasing new whitegoods. Thank you for a positive experience, really makes for a very nice change!!!
Julia, Waverly, NSW
I saved some money
Very professional and speedy. Came and delivered at the time stated-quite unheard of normally!! And I saved some money.
Kate, Parramatta, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
our dmr-xw 390 will not record any channel 9 programs all other channels ok what do we need to do teejay99 · 2016-07-01
No answer available yet
Can I delete certain items of the taped material as in the XW390 model? Change title names? Gecko713 · 2015-12-16
No answer available yet
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