The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Most professional
Just wish to say a huge thank you for your wonderful service of delivery of my new washing machine this morning. Most professional. Driver phoned last night and again this morning to advise me of exact delivery time. All went well with removal of old machine and connection of new one. Great team effort, most professional. Much appreciated. Helen, Hoppers Crossing, VIC
The great delivery on a product that no one else could get
Hi, just to say thank you very much for the great delivery on a product that no one else could get for 14 days.You were on time, under the other prices I had quoted and you removed the old fridge. Thank you very much. Virginia,
Already friends and relations are buying through you
The service was excellent when I bought my freezer and just as good now I need it fixed under warranty. Already friends and relations are buying through you. Thank you, Joanna. Joanna,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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