Bread is always too dark and crust burnt. Tried different settings, but always have to check bread 10min before end time, otherwise it would be charcoal.... It seems that the temperature setting is not correct or working as it should.

Brought the artisan machine 3 weeks ago. Was hoping to be able to make artisan and ordinary loaves of bread. So far it only makes short, squat, hard loaves. So so disappointed spending so much money on this. I wish I had of brought the cheaper BREADMAKER to make normal sized loaves.

I bought one and used it today for the first time - epic fail! Followed all the instructions exactly. When I plugged it in initially it did not seem to turn on. then finally I was able to select the menu and programme it - programme 4 Whole Wheat . Checked back couple of hours later and the menu programme was not showing, the little power light had gone out. It seems to have gone through kneading and rising. No, there was no power failure and I did press the start button. Seems to me a very expensive mistake I made in purchasing this.