We have had our new air-conditioner for just on 6 weeks and are very relieved that Appliances on-line were able to supply it so promptly in those extra busy, sweltering days just before Christmas. We were a little put out when we found that they were unable to attend on the original date, as I was due to go to hospital the next day. However, they were there, as promised, two days later, and did an excellent job - even removing and disposing of our defunct older model. It was such a relief to be able to recuperate from my hip replacement in the cool air conditioning. Thank you.