The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You really stand out
I would just like to say what excellent service you & your company has. I
have been organising this from London for my rental property in Fairlight
and you have made it so easy. So responsive & helpful (even when its middle
of the night in Australia) and I especially like your connection with Handy
Crew, so that I didn't have to organise a quote & installation separately.
I sent the same query to your competitors, but their service was no where
near as good - you really stand out from your competitors.
Tania, London, UK
Delivered the next day
Wow wot can i say AMAZING,you let me choose my day you
turned up wen u said u would,the guys who delivered my
machine were polite helpful and even installed it and tested
it.I only order it yesterday and delivered the next
day,totally wonderful sales and service,thank u so much Paula, Girraween, NSW
Courteous driver
I am very happy with my new
slow cooker and thank you for the wonderful service and your courteous driver. I will
certainly use your company again. Marie, Shoalhaven Heads, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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