The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You delivered when promised, no fuss, no bother
You do what you say you are going to do. I compliment your efficiency - I bought a fridge that I wanted, you delivered when promised, no fuss, no bother...I'll be back. Alex,
Has to be the most painless way of getting a new fridge
Thanks for all your help, new fridge now in place. Can you thank the delivery men who quickly realised the original new fridge was damaged and took it straight back. This has to be the most painless way of getting a new fridge, I look forward to dealing with your group again Tony,
No idea it would be so easy to buy online
Great service, had no idea it would be so easy to buy online.
Machine is great, need a dryer will be definitely ordering online again... thanks a great service and product. Robynne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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