The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So easy compared to other sites
Fantastic to use as it is so easy compared to other sites. Appliances Online Customer, Australia
What a pleasure dealing with such service professionals
Thanks for your easy to use website and online chat facility, your excellent service and delivery and product range. I have just purchased a new washing machine and will definitely be using your website and service for a new dishwasher in the near future. What a pleasure dealing with such service professionals. Annehilda, Palmerston, ACT
Every point was ticked
I cannot say how thrilled we were with the service given us by Appliances Online when we purchased a washing machine early this year. Every point was ticked, the quality and attitude of all staff spoken to and seen was excellent and when the old machine was taken away, it was the cherry on the cake. We are now looking for an air conditioner and the first place we've looked is at Appliances Online and now we only have to make our choice and the sale will be yours. You deserve the reputation you got Sally , Ferntree Gully, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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