The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery process was excellent
Just wanted to compliment you on your super fast processing of my microwave order which arrived 30th Nov. The delivery process was excellent with appropriate phone calls to notify me of arrival. The delivery man carried my microwave upstairs and was very friendly. All taken care of with a couple of days. Many thanks.
Joanne, McDowall, QLD
Will be using this site again for future purchases.
Comprehensive and far more on offer at better prices than large retailers. We are very happy with the fridge we bought and the prompt free delivery. Will be using this site again for future purchases. Appliances Online customer,
CONGRATULATIONS on being a fabulous company
Dear Appliances Online,
Just want to say CONGRATULATIONS on being a fabulous company. All of the
service we received from checking stock availability to organising delivery
on the day and receiving goods was excellent. All staff that we dealt with
were efficient, careful (with bringing in fridge and taking out old one) and
polite.
You run a very efficent company with polite, helpful staff.
Keep up the great work I have emailed your site to some friends already
and will definitely be recommending you. Katrina, Hornsby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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