The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything was perfect
I took a gamble using them for the first time based on other people's feedback, and now I am one of those people leaving positive feedback! Everything was
perfect dealing with them. Simon, Mortdale, NSW
Prompt delivery, great prices and constant communication
Hey, Your service regarding my order has been completely top notch. Having had a dent in our original fridge, your staff promptly rectified the problem without question or making me jump through hoops. That to me is just great and not service I would have received from the established bricks and mortar stores.
I know I will certainly be recommending your organisation to others. The prompt delivery, great prices and constant communication were all greatly appreciated. You have made moving into our first house so much easier. Many thanks. Richard, Croydon, VIC
Installation was swift and trouble free
Thank you! The delivery man was excellent and installation was swift and trouble free. I am very impressed and will recommend your service to others. Julie, Armadale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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