The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Was delivered to Kangaroo Island today as promised
Just wanted to thank you for the excellent service. Microwave was delivered to Kangaroo Island today as promised. Thanks Again. Marc,
The delivery was top notch
Thank you for the excellent service, we are very happy with the machine that was delivered today. The administration side of this order handled excellently plus the delivery was top notch - I mean excellent! Nice guys and very much a credit to your company. Many delivery guys can learn a lot from those two. I will be recommending you to many people.
Thanks & Regards
Paul, Southbank, VIC
The prices and services offered, excellent
On Monday evening I ordered a new front loading washing machine from your
website. The process for ordering was quick & efficient, the prices and
services offered, excellent. We had been told earlier by a service technician
that our current machine was not worth fixing; and had been recommended to your
website by friends. The day after placing the order I decided to have a look
at the machine for myself and after removing some of the plumbing found that a
hanky had clogged the drain pipe, hanky removed, the machine ran fine. At this point expecting the worst I rang your company to ask for a order
cancellation, and to my surprise and pleasure, it was done quickly and my credit
card payment was refunded promptly.In the future when we do have to
replace this machine, we will be doing so via appliances online. Thank
you. Richard, Brunswick East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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