The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The drivers were very polite and friendly
I'm was very impressed with the communication and efficiency when I recieved my new washing machine today. Aswell as the price being the cheapest i could find, they took away my old machine with no fuss, installed my new one all done within around 10 mins. The drivers were very polite and friendly. Katherine, Werrington County, NSW
I am impressed
I had a dishwasher delivered yesterday by Blake and Dean. They were
extremely prompt, friendly, polite and helpful. I ordered the machine on
the Monday and it arrived on the Friday. I am impressed all around! Mary, Springbrook, QLD
Make me feel like a valued customer
I want to say a BIG thank you to Colin for going to so much to make me feel like a valued customer, my Samsung combo didn't dry the clothes and he didnt hesitate to have a replacement sent out immediately. I now have beautiful clean, dry clothes and feel I have satisfaction with the product I almost wrote a bad report online about in one of those product feedback forums, if anything Collin gave me faith in Samsung again, simply by using old fashion customer service.. Initially people around me told me to be wary of purchasing anything of that value over the internet, but after I had Collin look after me with that personal touch, I will gladly recommend Appliances Online to anyone thinking of purchasing an appliance. I cant speak high enough of how happy I am now.
Thank you Collin, you are a gem! From the lady whos getting her washing done at long last!And her baby now has clean clothes! YAY! Karen,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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