The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A company who serves people
I would like to express my thanks for your performance as a company who serves people. After 21 hours since my old washing mashine collapsed I was able to start my washing with a new 7.5kg Front Load Samsung Washing Machine WF8750LSW1. The staff was so proffesional Steve was a very helping to unswer my all questions. I said he is a great ambassador for his company. He was patient and no in a hurry. I am also very happy to choose this model of Samsung as it covers all my expectations to get great results on wash with many different cycles. Definitely I will share your address with my friends.
Jadwiga, North Epping, NSW
Extraordinary service and excellent communication
Good morning,
I would like to thank you very much for another outstanding transaction.
When I first ordered our new oven and cooktop for delivery on 9 April, you
told us that you couldn't deliver until 22 April as the products were not
in stock. After we explained that we really needed them on 9 April for a
new kitchen installation, your team bent over backwards to source the
appliances and meet our delivery date. We cannot thank you enough for this
extraordinary service and excellent communication. Your delivery team rang
yesterday morning around 7 to advise delivery would be between 8 and 9 and
they arrived at 8.30 - perfect! You really do deserve all the positive
feedback you receive. Many thanks again!
Niki Glover
Central Coast, NSW, Australia Niki Glover, UMINA BEACH
Whole transaction and delivery was exceptional
I want to congratulate you on your service. The dryer we bought from you was priced competitively and the whole transaction and delivery was exceptional. I will not hesitate in using you again when the need arises. Thanks again, David David,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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