The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just wanting to say how happy I was with the service
Just wanting to say how happy I was with the service provided by your company on my recent purchase of a vertical freezer. Meredith,
Mum was thoroughly impressed
Thanks for the quick delivery of my washing machine, removal of my old and installation of the new, runs like a dream, the guys were friendly and courteous, mum was thoroughly impressed with the service :) Snezana, Australia
Good value and excellent service
Good value and excellent service. Will definately use the company again when I require electrical equipment. It makes such a pleasant change for a company to contact you when they say they will and to arrive within the allocated time slot. I appreciate the efficiency that allowed me to make the most of the day without hanging around at home for hours waiting. The removal of old appliances free of charge is also an excellent option. All to often customer service is poor - I'm delighted to have found a company where this is not the case. Lucy, Paddington, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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