The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price and courteous service
I recently purchased a Fisher Paykel clothes dryer from your company. I am still astounded at the high quality of service from all your staff. From Campell, who gave me a great price and courteous service, the emails from dispatch and to keep me up to date on my products and the customer service reps who were really great in tracking down what was causing the delay with my delivery. Which I must mention was a 3rd party company who could stand to take a few lessons from AO team! Amazing site and an amazing company with fabulous employees. I shan't hesitate to toot your horn and recommend you to all my friends. Teresa, Lavington, NSW
Its good to see quality customer service in operation
Guys thanks so much for going above and beyond with my order. Its good to see quality customer service in operation. The appliance arrived mid morning Tuesday. Jamie & John,
Thank you for your incredible service
Thank you for your incredible service. I ordered a fridge online at a fantastic price and the order and delivery were hassle free. The two young gentlemen who delivered the fridge were very careful and very friendly. Nothing was too much trouble. My husband and I have a business ourselves and really appreciate great service. I am delighted with my new fridge and couldnt believe it arrived before christmas. I will be telling everyone about you and lucky for you I have a really big mouth!!! Kym and Gregory, Pacific Pines, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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