The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery, great prices and constant communication
Hey, Your service regarding my order has been completely top notch. Having had a dent in our original fridge, your staff promptly rectified the problem without question or making me jump through hoops. That to me is just great and not service I would have received from the established bricks and mortar stores.
I know I will certainly be recommending your organisation to others. The prompt delivery, great prices and constant communication were all greatly appreciated. You have made moving into our first house so much easier. Many thanks. Richard, Croydon, VIC
Best price around
Had my new fridge delivered today...wow...how easy was that? Order
online - get the best price around - and the two guys who delivered my
fridge were sooo polite and efficient. It made my first experience of
buying through Appliances Online a very easy one. I'll definitely be
telling my friends about your company. Thank you again for making my
purchase such a pleasant experience. Marilyn, Cranebrook, NSW
I just wanted to say thank you for everything
Hello, I just wanted to say thank you for everything. I got the handwritten note from Max Bailey and I would like to say how impressed I am with your company and how you guys do business. Thanks for sending me the personal note, I also run a small business and know how much it helps to have good customer service. You guys not only get 10/10 for that, but also for your product and service.
Thanks again, I already recommend your site to everyone I know.
Regards, Joanna, Coraki, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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