The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We couldn't have had our needs met better.
Colin, we got the new fridge today, and we are thrilled with all that you have done to help us, as well as the careful, timely, and friendly service from the delivery guys. We waited 2 months for our Whirlpool fridge, only to find that it would be another 2 months! After looking over this Westinghouse fridge, it actually has more going for it, and is about 700.00 less! Rather than wait any longer, we went ahead and ordered it at noon one day, and the driver rang at 7:30 the next morning to give us 1 hour's notice of his arrival so we could empty our old fridge. Therefore, in less than 24 hours from ordering, we had our new fridge up and running, and stocked as well! This is our second purchase from you, the last being a washing machine. In both cases, we couldn't have had our needs met better. Again, thank you! Arlene ,
Great price
Excellent service, great price and very quick. Many thanks for taking the stress out of buying a fridge. Bronwyn, Valley View, SA
Unwavering support and attention to detail
Can I take this opportunity to thank you once again, for your unwavering support and attention to detail in resolving the situation of the damaged goods and their subsequent replacement. Every aspect of the logistics has followed the plan of your making, without compromise. This cannot be said of many organisations or their personnel.
David, Warragul, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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