The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just wanted to say how impressed I was
Just wanted to say how impressed I was with the level of customer service I received from appliances online when ordering my sink and when organising collection. Although the warehouse was not open on the saturday, it was organised that my sink was in the office so I collect it. Thank you very much I will certainly recommend yourselves and be using you again. Debbie, Erskinville, NSW
All in all a great buying experience
JUst had my new washing machine delivered and installed in Queanbeyan by two wonderful guys named Ali & Adam. The communication re delivery times was as stated, their manner and attitude was helpful and pleasant - a great advertisement for Appliances Online. All in all a great buying experience - ordered Sunday afternoon - delivered Tuesday morning - great price too!! Thank you Team!! Julie, Queanbeyan, NSW
Had 3 choices of way to pay
I shopped and ordered my washing machine on Wednesday, received email confirmation straight away, had 3 choices of
way to pay then the guys rang me this morning (friday) as i
requested it be delivered today and they told me what time
they would be here and wow they actually did get here in the
time frame they gave. Product was very well packaged. They
were very polite and asked if I had old machine to take away
and where I would like them to put the new one after putting
it where I asked them to, we exchanged paperwork and they
said if I have any problems please don't hesitate to call
..Very very happy with the service and transaction and would
not hesitate to deal with them again. Tracey, Bribie Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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