The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything about this transaction was excellent
Good Morning.
Thank you. Everything about this transaction was excellent.
The cost of the appliance, the information I was given by phone, the email setting out the delivery date and possible times, the morning call, and the incredible and courteous service by Andrew and Gary with the delivery and removal.
Absolutely perfect!
In future, I will nerver buy an appliance any other way. Beverley, McMahons Point, NSW
Will recommend to all my friends
I would just like to let you know that the whole process from ordering to delivery went smoothly and done as stated. A huge thankyou to all concerned I will recommend to all my friends work colleagues etc Diana, East Maitland, NSW
FANTASTIC SERVICE
Hello
I refer to the below message, and advise - THE EAGLE HAS LANDED....!!
Many thanks for the amazing service..
NEVER EVER - have I experienced such professional communication, service, nor
the satisfaction of dealing with such a VERY well organised company.
You certainly have the systems in-place to ensure smooth speedy dispatch and
guaranteeing client satisfaction.. A virtue which is long LOST with most
retailers these days!!
I only ordered this item YESTERDAY AFTERNOON and here I am AT 9:20 AM the very
next MORNING with the appliance delivered to my door...by a most polite
attentive courteous delivery driver!!!
FANTASTIC SERVICE - AND to top it all off, I received TWO communique's earlier
this morning, one as TEXT and one by a clear concise courteous phone message (as
I didn't even have my mobile ON at that time of the morning..YET!!!) and next.
doorbell rings and here it is - AT 9:20 AM...!!! (all the way from Sydney TO
Port Macquarie) AMAZING!!!!
Kenneth Eather, PORT MACQUARIE
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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