The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely blown away by your service
I received my order of a new washing machine today. I found appliances online through a google search when our old washing machine blew up. Id never heard of your business before.
I have been absolutely blown away by your service, competitive prices, delivery and installation included, the real seller for me was the no fuss free removal of my old machine.
Next day delivery meant that we werent left without a machine for too long. Communication and professnalism of the drivers was outstanding. On time, super speedy install and removal was fantastic.
I just didnt know affordable old fashioned service like this existed, I will definitely be using you again and have already recommended you to all of my friends and family.
Thank you for making the unexpected purchase of a large household item so much easier than I tout it was going to be.
Regards, Michelle, Clarinda, VIC
Called the hotline, got a real person within a minute
Recently bought a westinghouse fridge online. Couldn't make
my mind up so called the hotline, got a real person within a
minute and from then on the service was amazing. The drivers
were patient, kind and considerate. Would thoroughly
recommend and am going to buy my microwave through
appliances online too. Teresa, Lane Cove, NSW
A big thumbs up from me!
From the moment I saw your webpage everything was so easy from browsing products, to ordering and delivery. Its fantastic and about time that someone had thought to make everyday products affordable. Your company has provided exceptional service and I will recommend this page to anyone who is in the market for products and I certainly will be shopping only here from now on. Your delivery drivers are not only prompt but very friendly and extremely helpful. Thanks again Appliances online a big thumbs up from me! Elizabeth, Pakenham, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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