The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your Staff and the delivery guys were marvellous
Would like to say thank you to all of you for my Samsung Fridge which was delivered to Katoomba last week. Your Staff and the delivery guys were marvellous also we had a bit of a hic cup and they were so cool. Thanks again and I have told many people about your wonderful service. Rozi,
It was an absolute pleasure
Just letting you guys know that i am very impressed with your company. Your delivery guys made the delivery before 9 am which let me go to work. Overall, the experience was terrific and it was an absolute pleasure. You can expect me to be a customer again sometime within the year. Thanks. Subham, Parramatta
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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